Effective date: August 02, 2026
Last updated: August 11, 2026
Touching Letters (“Touching Letters,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains what information we may collect when you visit TouchingLetters.com, how we use and share that information, the choices available to you, and the privacy rights that may apply depending on where you live.
By using TouchingLetters.com, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
The information we collect depends on how you interact with the website.
Information You Provide
You may provide information directly when you:
- Contact us by email
- Submit feedback, corrections, or questions
- Subscribe to a newsletter, if offered
- Use a contact form
- Use an interactive message or letter tool
- Participate in a survey, promotion, or similar feature
This information may include:
- Your name
- Your email address
- The contents of your message
- Preferences or information you enter into a website tool
- Any other information you voluntarily provide
Please do not submit sensitive personal information through our contact forms or interactive tools.
Information Collected Automatically
When you visit the website, we and our service providers may automatically collect certain technical and usage information, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Approximate geographic location
- Referring website
- Pages visited
- Time and date of visits
- Time spent on pages
- Links and features used
- Advertising and cookie identifiers
- Diagnostic and performance information
This information may be collected through cookies, pixels, local storage, server logs, and similar technologies.
2. Cookies and Similar Technologies
TouchingLetters.com may use cookies and similar technologies to:
- Keep the website functioning properly
- Remember user preferences
- Measure traffic and website performance
- Understand how visitors use the website
- Detect fraud, abuse, and security incidents
- Display and measure advertising
- Improve our content and services
Cookies may be:
- Strictly necessary cookies, which are required for the website to function
- Preference cookies, which remember choices and settings
- Analytics cookies, which help us understand website usage
- Advertising cookies, which may be used to deliver, personalize, or measure advertisements
Where required by law, non-essential cookies will not be activated until you provide consent.
You can manage cookies through our cookie-consent tool, when available, or through your browser settings. Blocking certain cookies may affect how some parts of the website function.
For more details, please review our separate Cookie Policy when it becomes available.
3. Analytics Services
We may use analytics providers, such as Google Analytics or comparable services, to understand website traffic and visitor behavior.
Analytics providers may collect information such as your IP address, browser, device information, approximate location, pages viewed, and interactions with the website.
We use this information to:
- Measure website performance
- Understand which content is useful
- Identify technical problems
- Improve navigation and user experience
- Make editorial and business decisions
Where legally required, analytics services will be activated only after consent.
4. Advertising
TouchingLetters.com may display advertising supplied by third-party advertising partners, including Google or other advertising networks.
Advertising partners may use cookies, pixels, device identifiers, and similar technologies to:
- Display advertisements
- Limit how often advertisements are shown
- Measure advertising performance
- Detect invalid or fraudulent activity
- Personalize advertisements, where permitted and consented to
Depending on your location and privacy choices, advertisements may be personalized or non-personalized.
Third-party advertising providers may process information according to their own privacy policies. We do not control every data-processing activity performed independently by those providers.
Where required, we will provide a cookie-consent mechanism and an option to reject personalized advertising.
5. Interactive Message and Letter Tools
TouchingLetters.com may offer tools that help visitors create or personalize messages, letters, poems, cards, or similar content.
Information entered into these tools may include:
- A recipient’s first name
- A relationship type
- An occasion
- A preferred tone
- A personal detail
- Text entered by the user
Do not enter confidential, sensitive, financial, medical, identification, or highly private information into these tools.
Unless clearly stated otherwise at the point of use, generated content should not be treated as private or confidential.
We may process tool inputs to:
- Produce the requested output
- Operate and secure the tool
- Prevent abuse
- Diagnose technical issues
- Improve the quality of the service
We will explain separately if a tool stores user inputs, uses a third-party artificial-intelligence provider, or uses submitted information for service improvement.
Generated messages are not intended to provide medical, legal, psychological, financial, or professional advice.
6. How We Use Information
We may use collected information to:
- Operate, maintain, and secure the website
- Provide requested features and services
- Respond to emails, questions, and feedback
- Personalize website functionality
- Analyze traffic and usage patterns
- Improve our articles, tools, design, and user experience
- Detect spam, fraud, security threats, and abuse
- Comply with legal and regulatory obligations
- Establish, exercise, or defend legal claims
- Display and measure advertising
- Send newsletters or promotional communications when you have subscribed or when otherwise legally permitted
We will not use personal information for materially different purposes without providing appropriate notice or obtaining consent where required.
7. Legal Bases for Processing
Where the European Economic Area, United Kingdom, or another jurisdiction requiring a legal basis applies, we may process personal information based on:
- Consent, such as for optional cookies, personalized advertising, or email subscriptions
- Contractual necessity, when processing is needed to provide a service you requested
- Legitimate interests, such as maintaining, securing, analyzing, and improving the website
- Legal obligations, when processing is required by law
- Protection of legal rights, including preventing fraud and defending claims
You may withdraw consent at any time. Withdrawal does not affect processing that occurred before consent was withdrawn.
8. How We Share Information
We may share information with service providers that help us operate the website, including:
- Website-hosting providers
- Content-delivery networks
- Security and anti-spam providers
- Analytics providers
- Advertising partners
- Email and newsletter providers
- Website-development and maintenance providers
- Cloud-storage providers
- Interactive-tool or artificial-intelligence providers
- Professional advisers, where necessary
These parties may process information only for agreed purposes or according to their own independent legal obligations.
We may also disclose information:
- When required by law, court order, or lawful government request
- To investigate fraud, abuse, or security threats
- To protect our rights, users, property, or safety
- In connection with a merger, acquisition, sale, restructuring, or transfer of website assets
- With your direction or consent
9. Sale and Sharing of Personal Information
We do not sell personal information for money.
However, some privacy laws define “sale,” “sharing,” or “targeted advertising” broadly. The use of advertising cookies or identifiers may be considered a sale or sharing of personal information under certain laws.
Where applicable, visitors may opt out by:
- Using the cookie or privacy-preference tool on the website
- Selecting a “Do Not Sell or Share My Personal Information” option
- Enabling a recognized Global Privacy Control signal
- Contacting us at contact@touchingletters.com
We will process legally recognized browser-based opt-out signals where required.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
- Provide website services
- Respond to communications
- Maintain security and prevent abuse
- Satisfy legal, tax, accounting, or reporting requirements
- Resolve disputes
- Enforce agreements
Retention periods vary according to the type of information, the reason it was collected, legal obligations, and technical requirements.
When information is no longer needed, we may delete, anonymize, or securely isolate it.
11. International Data Transfers
TouchingLetters.com may be accessed internationally, and our service providers may process information in countries other than the country where you live.
These countries may have privacy laws that differ from those in your jurisdiction.
Where required, we use appropriate safeguards for international transfers, which may include contractual protections, adequacy decisions, or other legally recognized mechanisms.
12. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, transmission method, or storage system can be guaranteed to be completely secure. You provide information through the internet at your own risk.
13. Your Privacy Rights
Depending on where you live and subject to applicable exceptions, you may have the right to:
- Know whether we process your personal information
- Request access to personal information
- Request correction of inaccurate information
- Request deletion of personal information
- Request restriction of processing
- Object to certain processing
- Withdraw consent
- Receive certain information in a portable format
- Opt out of targeted advertising
- Opt out of the sale or sharing of personal information
- Limit certain uses of sensitive personal information
- Appeal a decision regarding a privacy request
- Lodge a complaint with a data-protection authority
- Receive equal service without unlawful discrimination for exercising your rights
We may need to verify your identity before completing a request.
You may also use an authorized agent where permitted by law. We may request proof that the agent is authorized to act for you.
To submit a privacy request, email:
Please include “Privacy Request” in the subject line and describe the request clearly.
14. California Privacy Rights
California residents may have rights under the California Consumer Privacy Act, as amended, if the law applies to our activities.
These rights may include the right to:
- Know the categories and specific pieces of personal information collected
- Know the sources, purposes, and recipients of personal information
- Request deletion or correction
- Opt out of the sale or sharing of personal information
- Limit certain uses of sensitive personal information
- Receive equal treatment when exercising privacy rights
During the preceding 12 months, the categories of information we may have collected include:
- Identifiers
- Internet or electronic-network activity
- Approximate geolocation
- Communications submitted by users
- Inferences relating to website preferences or interests
We may disclose these categories to hosting, analytics, advertising, security, technical, and operational service providers for the purposes described in this Privacy Policy.
We do not knowingly sell or share the personal information of consumers under 16 years of age.
15. Other U.S. State Privacy Rights
Residents of certain U.S. states may have additional rights regarding access, correction, deletion, portability, targeted advertising, sale, profiling, or appeals.
Where an applicable state privacy law grants these rights, you may exercise them by contacting:
We will respond according to the requirements and exceptions of the applicable law.
16. European Economic Area and United Kingdom Rights
Individuals in the European Economic Area or United Kingdom may have rights under applicable data-protection law, including:
- Access
- Correction
- Erasure
- Restriction
- Objection
- Data portability
- Withdrawal of consent
- The right to complain to a supervisory authority
Where processing is based on legitimate interests, you may object based on your particular circumstances.
Where direct marketing is used, you may object at any time.
You may contact your local data-protection authority if you believe your information has been handled unlawfully.
17. Children’s Privacy
TouchingLetters.com is intended for a general audience and is not directed to children under 13.
We do not knowingly collect personal information directly from children under 13. If we learn that such information has been collected without legally required parental consent, we will take reasonable steps to delete it.
Parents or guardians who believe a child has submitted personal information may contact:
18. Email Communications
If you subscribe to a newsletter or promotional mailing, you may unsubscribe at any time by:
- Using the unsubscribe link in the email
- Contacting us at contact@touchingletters.com
We may still send non-promotional communications that are necessary to respond to requests or administer a service.
19. Third-Party Links
Our articles may contain links to third-party websites, platforms, or services.
We are not responsible for the privacy, security, accuracy, or practices of third-party websites. Review their privacy policies before providing personal information.
20. Affiliate Links
TouchingLetters.com may use affiliate links. If you click an affiliate link and make a purchase, we may receive a commission at no additional cost to you.
Affiliate networks or merchants may use cookies or tracking technologies to attribute referrals and process commissions.
Where required, affiliate relationships will be disclosed clearly.
21. Do Not Track
Some browsers offer a “Do Not Track” setting. Because there is not a universally applied standard for responding to all Do Not Track signals, the website may not respond to them in every context.
Where legally required, we will honor recognized opt-out preference signals, such as Global Privacy Control.
22. Changes to This Privacy Policy
We may update this Privacy Policy to reflect:
- Changes to the website
- New tools or services
- Changes in service providers
- New advertising or analytics practices
- Legal or regulatory developments
- Improvements to our privacy practices
When changes are made, we will update the “Last updated” date at the top of this page.
Material changes may be communicated through an additional website notice when appropriate.
23. Contact Us
For questions, concerns, privacy requests, or complaints regarding this Privacy Policy, contact:
Touching Letters
Email: contact@touchingletters.com
We will review legitimate privacy requests and respond within the time required by applicable law.